Our Tips & Tricks

Set Your Preferred Name and Photo for Messages in iOS 13

In your list of conversations in Messages, you probably have lots of people who have generic icons next to their names or numbers. You likely look like that to other people as well, but a new feature in iOS 13 lets you share your preferred name and avatar picture with other iMessage users (blue-bubble friends). […]

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Preparing Your Organization for a Possible COVID-19 Quarantine

As of this writing, the respiratory disease COVID-19 has caused nearly 3000 deaths and infected over 80,000 people worldwide. There are relatively few cases in North America currently, but that could increase significantly. For high-quality information about COVID-19, turn to the World Health Organization and the US Centers for Disease Control and Prevention. For now, […]

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Learn How to Examine Your iPhone’s Battery Usage

A common question we hear is, “Why is my iPhone/iPad battery draining so fast?” Luckily, Apple provides tools that help you see exactly how your iPhone uses its battery over the last 24 hours and—with less detail—over each of the last 10 days. Plus, you can tweak settings that will improve battery life, both in […]

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Make Your Mac More Useful by Managing Menu Bar Icons

If your Mac is anything like ours, it’s suffering from an infestation of menu bar icons. Sure, the Wi-Fi menu is essential, and many others can be helpful. But if you have too many, or they’re in random order, finding one when you need it can be frustrating. You can employ two techniques to increase […]

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Is Your iPhone Reporting “No Service” When You Know There’s a Signal?

Have you ever seen the dreaded “No Service” label at the top of your iPhone’s screen, even when you’re pretty sure there should be cellular reception? It’s not common, but the iPhone’s cellular radio can occasionally get confused. Luckily, you can easily fix the problem. Open Control Center (swipe down from the upper-right corner on […]

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The Fastest Way to Change Wi-Fi Networks in iOS 13

Historically, picking a new Wi-Fi network has required you to open the Settings app and tap Wi-Fi, forcing you to unlock your iPhone or switch away from what you were doing. In iOS 13, however, Apple added a better way to connect to a new Wi-Fi network. Open Control Center (swipe down from the upper-right […]

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Strategies for Moving from Mojave to Catalina

For some Mac users, macOS 10.15 Catalina is no longer a choice. That’s because the new 16-inch MacBook Pro and the 2019 Mac Pro that Apple released late last year ship with Catalina installed and can’t run any previous version of macOS. But for most people, it’s time to consider an upgrade to Catalina. Most […]

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Make Your Own Keyboard Shortcuts on the Mac

Power users like keyboard shortcuts because it’s faster to press a couple of keys than to navigate lengthy menus. If you have trouble remembering shortcuts, check out KeyCue, which displays a concise table of all currently available shortcuts. But what about menu items that lack shortcuts? Make your own in System Preferences > Keyboard > […]

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How to Find the Snaps You Want in the Mac’s Photos App

Digital cameras have been around long enough that people have stopped making snarky comments about how hard it is to find anything in a shoebox filled with hundreds of unorganized photos. But given the tens of thousands of photos many of us now have, it’s hard to be smug about the ease of finding any […]

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What to Put at the End of Your Email Messages

Email has been around for decades, but there are no hard-and-fast rules for how you should close a message with either the signoff or the signature block. If you’ve always wondered about the best ways to finish off a message or are uncomfortable with what you’ve been doing, here’s our advice. Use the form of […]

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Use Guided Access to Let Kids and Others Use Your iPhone Temporarily

Let’s get one thing straight. You know that you should never, ever share your iPhone or iPad passcode with anyone you don’t trust implicitly, like a spouse or adult child, right? That’s because, with your iOS passcode, someone could change your Apple ID password, and if you use iCloud for email, completely steal or otherwise […]

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