Our Tips & Tricks
Beware iCloud Phishing Phone Calls!
We’ve been hearing reports of an uptick in the scam phone calls that claim to be from Apple. If you answer, an automated message tells you that your iCloud account has been breached and asks you to call a provided 1-866 number. Do not do this! Apple will never call you unprompted. Unfortunately, the criminals […]
Advice for Successful Online Schooling
In a normal year, most kids would be back in school by now. But the COVID-19 pandemic has caused many schools to offer online instruction, and many families are now settling into a remote back-to-school arrangement. We’ve provided some advice on working from home in previous posts, but what about schooling from home? Here are […]
What’s the Deal with All the Privacy Requests in Catalina?
Over the last few releases of macOS, Apple has been beefing up the Mac’s privacy controls so they more closely resemble what the company has done in iOS. You’ve undoubtedly noticed that when you first launch a new app on your iPhone or iPad, it often prompts for access to your contacts or your photos, […]
When Should You Upgrade to macOS 11 Big Sur, iOS 14, iPadOS 14, watchOS 7, and tvOS 14?
As we get into September, it’s a good bet that Apple will soon—either this month or next—be pushing out major upgrades for macOS, iOS, iPadOS, watchOS, and tvOS. Apple previewed these new versions at its Worldwide Developers Conference back in June, and they’ve been in public beta for a few months. Once Apple makes macOS […]
Use This New Setting to Prevent iOS Updates from Consuming Precious Space
People whose iPhones or iPads have relatively little free space have long struggled with the fact that iOS likes to download updates so they’ll be ready for installation. “Who wants to wait for a long download?” Apple thought. Unfortunately, lots of people do. The problem is that if you don’t want to update right away, […]
Yay! Older ScanSnap Scanners Get New Life in Catalina with ScanSnap Manager V7
About a year ago, Fujitsu informed owners of older models of the company’s ScanSnap scanners that it wouldn’t be updating the necessary ScanSnap Manager app to be 64-bit, effectively preventing those people from using their scanners in macOS 10.15 Catalina. Unexpectedly, Fujitsu has now reversed course, releasing ScanSnap Manager V7 with support for the previously […]
Two Quick Tricks You Can Use with the iOS Space Bar
Sure, you know that the Space bar in the iOS virtual keyboard types a space character. But did you realize that if you tap it twice, it inserts a period? (Probably, but if not, now you do.) That’s to make it easier to provide proper punctuation, which will have the added benefit of irritating your […]
How to Choose the Best Uninterruptible Power Supply for Your Needs
With so many people working from home, lots of attention has been dedicated to making sure everyone has a functional computer, a reasonably ergonomic workspace, and a decent videoconferencing setup. One thing that many have overlooked, however, is the need for a reliable uninterruptible power supply (UPS). Particularly for those using desktop Macs or external […]
Where Did Your Scroll Bars Go? Use This Setting to Ensure They Show
On the Mac, scroll bars are essential for both orienting yourself and navigating within a Web page or document window. But they may not appear unless you hover the pointer over the right spot or start scrolling with a gesture on a trackpad or a turn of a mouse scroll wheel. If that bothers you, […]
How to Downgrade Adobe Creative Cloud Apps to Regain File Compatibility
Here’s the solution to a problem that clients have run into on occasion. In a workgroup that relies on Adobe Creative Cloud apps, one person might upgrade to the latest versions of Photoshop, InDesign, and Illustrator, whereas others don’t. Suddenly, if that person opens and re-saves a file in the new version, those using the […]
Your Time Machine Drive Just Filled Up. What Should You Do?
It’s inevitable—your Time Machine backup drive is going to fill up. Time Machine is smart about backing up only files that have changed, but after months or years of usage, the drive will run out of space. What happens then? Before we explain, some background. On its first backup, Time Machine copies everything on your […]
Want to Make Your iPhone and Apple Watch Easier to Read?
If you have 20/20 vision or are still wondering why your parents have reading glasses, count yourself lucky. But if you’re like many people—over 60 percent of the population by some estimates, including most people over 45—reading the tiny text on your iPhone or Apple Watch might be impossible if you don’t happen to have […]